Rural King Reviews

Rural King offers different shipping options, depending on the size of the order and destination. Standard shipping typically takes 3-7 business days. Orders over a specific threshold might be eligible for free shipping. If a product is not as described, the sole remedy is to return it in unused condition (excluding products that are not eligible for return), in accordance with Rural King’s return policy. It is the responsibility of the customer to ascertain and obey all applicable local, state, federal, and foreign laws (including minimum age requirements). Returns can also be requested for eligible items within 30 days of the purchase date. After 30 days, purchases made from Rural King are no longer covered by the Return Policy. After this time, products are covered by their respective Manufacturer’s Warranty and in most cases, may be brought to an Authorized Service Center for repair. The customer is responsible for all return shipping costs on non-defective items. If the item qualified for Free Shipping upon return of the non-defective item the original shipping charge incurred will be deducted from the amount of the refund. To initiate the return process via shipment, customers will simply contact the Customer Service Department. The Customer Service team will then provide a Return Authorization Number.

Ruralking.com accepts several payment methods. These include Debit/Credit Cards such as American Express, Visa, Mastercard, and Discover. They also accept Paypal. Customers can use a Rural King Gift Card to pay online, except for firearms. However, the system will require that a valid form of payment is put down. If the total amount after using the gift card is $0.00, the account will not be charged. It's important to note that the Rural King credit card cannot be used to make purchases on ruralking.com at this time. However, efforts are being made to make this possible in the near future.

Rural King is a family-owned and operated business with over 130 stores in 13 states. The store offers a wide range of products exceeding 100,000 items. Work clothing and work boots, equine and pet supplies, live chicks and rabbits, hunting equipment and supplies, firearms and ammunition, tractor/trailer parts and accessories, lawn and garden supplies, sprinkler/irrigation parts, power tools, fencing, welding and pump supplies, riding mowers, agricultural chemicals and many other farm and home supplies are among the popular products. The store also sells livestock feed, farm equipment, agricultural parts, lawn mowers, workwear, fashion clothing, housewares and toys. The top brands available at Rural King include Ariat, Berne, Buck Wear, Carhartt, Country Road, DeWalt, Eukanuba, Gordon's, GSM, Hanes, Harvest Lane Honey, Kinco, King Kutter, Lee, Loyall Life, Master Manufacturing, Milwaukee, Minwax, Muck Boot Company, Nutrena, Rust-Oleum, Scott Pet, Tarter, Valvoline, Weaver Leather, Wildology, WonderWink, Wrangler, and Zoetis. The store primarily serves the needs of customers in rural communities and those interested in farming and outdoor activities. It is based in Mattoon, Illinois.

To contact Rural King's Customer Service, there are several options available. One can reach out to them by calling the phone number +1 (800) 561-1752. Another option is to visit their official website and navigate to the Contact Us page. There, one can find a Contact Us Form for Online Orders. Please note that the information provided is accurate as of the latest update and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Rural King website or directly contact their customer service.

Rural King, also known as RK Holdings, LLP, is a farm and home store based in Mattoon, Illinois, United States. The company was founded in 1960 by Kermit Speer and Keith Beaird. Since its inception, Rural King has grown significantly and now operates over 130 stores in a thirteen-state area. The company provides a broad range of necessities, essential goods, food, feed, seed, and other farm and home products. The heart of Rural King is the corporate office, distribution center, and flagship store, located in its city of origin, Mattoon, IL. The company also operates an online store, as well as offering an online gun store.

Rural King's return policy is designed to be as hassle-free and fair as possible. If an order arrives damaged, defective, or in need of replacement parts, the customer service team can be contacted for assistance. Returns with a receipt must be initiated within thirty (30) calendar days of the original purchase. Products eligible for return or exchange will be in like new condition, undamaged, and include all appropriate tags and/or product paperwork. Digital receipts are also accepted as a valid proof of purchase. No ID is required to process a return if a receipt is presented. If the item is eligible for return, payment will be sent in accordance with the original payment method.

For returns without a receipt, the return or exchange must be initiated within 30 calendar days of the original purchase. Products eligible must be in like new condition, undamaged, and include all appropriate tags and/or product paperwork. For all returns or exchanges without a receipt, the customer must also provide a Driver’s License or State ID. This allows the cashier to obtain the individual’s name and address for Rural King’s records where allowed by law. Rural King reserves the right to limit returns initiated without proof of purchase. Each customer is limited to $500 worth of returns or exchanges without a receipt each calendar year. After a customer reaches the $500 threshold, no returns or exchanges will be permitted unless they are accompanied by a valid proof of purchase.