(5.0 / 5)1548+ Ratings

Rural King Reviews

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Overall Rating

5.0
6 Reviews
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About Rural King

Rural King is a family-owned and operated business with over 130 stores in 13 states. They offer a wide range of products exceeding 100,000 items. The product categories include work clothing and boots, equine and pet supplies, live chicks and rabbits, hunting equipment and supplies, firearms and ammunition, tractor/trailer parts and accessories, lawn and garden supplies, sprinkler/irrigation parts, power tools, fencing, welding and pump supplies, riding mowers, agricultural chemicals, and many other farm and home supplies.

In addition to physical products, Rural King also provides services such as the Rural King Rewards program. This is a free program that gives customers the opportunity to earn points on qualifying purchases. Members receive 1 point for every $1 spent, and rewards are paid out after the member hits 500 total points or $500 total dollars spent. At that time, the member will receive their $5 reward. For every $500 spent, a member will receive an additional $5.00 reward. Rewards can currently only be redeemed in store at the register. Points expire after a period of 365 days of inactivity, and rewards will expire 60 days from the issuance date.

Rural King also carries a mix of items that includes livestock feed, farm equipment parts, lawn mowers, work wear, fashion clothing, housewares, and toys. The stores also carry a line of automotive parts that include air compressors, batteries, car care products, electronics, fluids, tires, and trailer accessories. From horse and cattle feed to chicken and pig feed, to sheep and goat feed, and even show feed and wildlife feed, Rural King has everything needed to take care of livestock. They also offer a variety of health products, including vaccines, needles and syringes, wound care, and more.

Rural King Pros & Cons

Pros & Cons of Rural King

Pros

  • Competitive Pricing: Rural King is known for offering low prices on a wide range of products, often matching local competitors' prices.
  • Diverse Product Range: The store provides a variety of items, including farming equipment, home and garden supplies, and pet products, catering to multiple customer needs.
  • Convenient Locations: With numerous stores across the U.S., Rural King is easily accessible for many customers.
  • Helpful Staff: Some locations have been noted for having knowledgeable and friendly employees who assist customers effectively.

Cons

  • Customer Service Issues: Many reviews highlight poor customer service, including long wait times and unhelpful staff responses.
  • Order Fulfillment Problems: Customers frequently report issues with order processing, including delays and cancellations without proper communication.
  • Inconsistent Stock Availability: Some shoppers experience empty shelves or unfulfilled online orders, leading to frustration.
  • Mixed Reviews on Product Quality: While some products are well-received, others have been criticized for being defective or not meeting expectations.

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Rural King Customer Reviews (6)

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Alphonse Brown
Alphonse Brown
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Feb 10, 2023
Benoît Théberge
Benoît Théberge
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Feb 9, 2023
Norman Parker
Norman Parker
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Feb 7, 2023
Madison Lamb
Madison Lamb
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Feb 6, 2023
Marguerite Cotuand
Marguerite Cotuand
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Feb 6, 2023
Imre Hamelink
Imre Hamelink
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Feb 5, 2023

Rural King Customer’s Q&A

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Rural King Features and Benefits

Rural King, also known as RK Holdings, LLP, is America’s Farm and Home Store. It's a General Merchandise Store, providing essentials to the communities it serves. Here are some key features and benefits:

  • Wide Product Range: Offers a variety of products ranging from farm supplies, outdoor equipment, tools, and hardware to automotive, home, and pet essentials.
  • Convenient Shopping Platform: Provides a convenient platform for customers to purchase a wide range of practical products for rural, outdoor, and household needs.
  • Rural King Rewards Program: A free-to-join loyalty program open to everyone. Customers can earn points and spend rewards on purchases.
  • Family Owned & Operated: Over 130 stores in 13 states and over 100,000+ products available.
  • Online and In-store Shopping: Customers can view details of their loyalty account online.

These features make Rural King a popular choice for customers seeking rural lifestyle products. Happy shopping!

Rural King Pricing

Rural King Pricing Information

Rural King is committed to providing competitive pricing on a wide range of products. Here are the essential aspects of their pricing policy:

Pricing Promise

  • Rural King aims to have the lowest possible prices on quality items every day.
  • If a customer finds a lower price on an identical in-stock item from a local competitor, Rural King will match that price.

Promotions

  • The store frequently offers promotions and discounts, which can vary by location and time.
  • Customers are encouraged to check for seasonal sales and special offers throughout the year.

Price Match Policy

  • Rural King will match its own promotional pricing for 30 days after a purchase if a promotion is offered.
  • Specific criteria must be met for price matching, including identical brand and model numbers.

Special Offers

  • Customers can take advantage of coupons and promo codes available on the website for additional savings.

This pricing strategy ensures that customers receive the best value for their purchases at Rural King.

Payment Method

Rural King Payment Methods

Rural King offers a variety of payment methods to accommodate customer preferences. Here are the key options:

Credit and Debit Cards

  • Visa, MasterCard, American Express, and Discover are accepted.
  • A Rural King Rewards Visa credit card is also available, providing rewards on purchases.

Buy Now, Pay Later

  • Customers can utilize Sezzle for flexible payment options, allowing purchases to be split into 4 interest-free installments over 6 weeks.

Digital Payments

  • Payments can be made using digital wallets and other online payment methods.

Cash and Checks

  • Cash payments are accepted in-store.
  • Personal checks may also be used, subject to verification.

These methods ensure a convenient shopping experience at Rural King.

Rural King FAQs

FAQ

Rural King Return Policy?

Rural King Return Policy Overview

Rural King has a return policy designed to ensure customer satisfaction. Here are the key points:

Return Window

  • Items can be returned within 30 days of purchase.

Required Documentation

  • A receipt is necessary for processing returns.
  • If the receipt is lost, a government-issued ID may be used to obtain store credit or a gift card.

Condition of Items

  • Items must be new and unused, including all original packaging, parts, and documentation.

Refund Options

  • Refunds can be issued as:
    • Cash for cash purchases.
    • Credit back to the original payment method (credit card, debit card, etc.) for other purchases.

Non-Returnable Items

Certain items are excluded from the return policy, including:

  • Firearms and ammunition.
  • Gasoline-powered products.
  • Major appliances (e.g., refrigerators).
  • Items marked as "final sale" or "no returns accepted."

Initiating a Return

To start a return:

  1. Contact customer service at 1-800-561-1752.
  2. Obtain a Return Authorization Number to attach to the return package.

For more information or specific inquiries, contacting customer service directly is recommended.

FAQ

Rural King Alternatives

Here are the top alternatives to Rural King:

  1. Tractor Supply Co.
  2. Navy Exchange Service Command
  3. Mole Avon
  4. McCoy
  5. Fleet Farm
  6. Blain's Farm & Fleet
  7. Big R
  8. Murdoch's Ranch & Home Supply
  9. Fisk Farm & Home
  10. L & M Fleet Supply

These alternatives offer similar products and services, including farm supplies, clothing, tools, fencing, and more. They cater to the same rural lifestyle market as Rural King. Some of these alternatives also offer online shopping and in-store pickup options. Remember to compare prices, product availability, and customer reviews before making a purchase. Happy shopping!

FAQ

How To Open A Rural King Account?

To open an account on Rural King, follow these steps:

  1. Visit the Rural King website.
  2. Click on the Register link.
  3. Enter Email Address, First Name, Last Name, and Phone Number.
  4. Create a Password and verify it.
  5. If interested, sign up for Rewards and the Newsletter.
  6. Click on Complete Registration.

After registration, access to the Rural King Rewards program and other benefits are available. For any credit card related services, visit cardcenterdirect.com for online account management. Enjoy shopping at Rural King!

FAQ

About Ruralking.com Payment Method?

Ruralking.com accepts several payment methods. These include Debit/Credit Cards such as American Express, Visa, Mastercard, and Discover. They also accept Paypal. Customers can use a Rural King Gift Card to pay online, except for firearms. However, the system will require that a valid form of payment is put down. If the total amount after using the gift card is $0.00, the account will not be charged. It's important to note that the Rural King credit card cannot be used to make purchases on ruralking.com at this time. However, efforts are being made to make this possible in the near future.

FAQ

About Ruralking.com Popular Products and Services?

Rural King is a family-owned and operated business with over 130 stores in 13 states. The store offers a wide range of products exceeding 100,000 items. Work clothing and work boots, equine and pet supplies, live chicks and rabbits, hunting equipment and supplies, firearms and ammunition, tractor/trailer parts and accessories, lawn and garden supplies, sprinkler/irrigation parts, power tools, fencing, welding and pump supplies, riding mowers, agricultural chemicals and many other farm and home supplies are among the popular products. The store also sells livestock feed, farm equipment, agricultural parts, lawn mowers, workwear, fashion clothing, housewares and toys. The top brands available at Rural King include Ariat, Berne, Buck Wear, Carhartt, Country Road, DeWalt, Eukanuba, Gordon's, GSM, Hanes, Harvest Lane Honey, Kinco, King Kutter, Lee, Loyall Life, Master Manufacturing, Milwaukee, Minwax, Muck Boot Company, Nutrena, Rust-Oleum, Scott Pet, Tarter, Valvoline, Weaver Leather, Wildology, WonderWink, Wrangler, and Zoetis. The store primarily serves the needs of customers in rural communities and those interested in farming and outdoor activities. It is based in Mattoon, Illinois.

FAQ

How do I contact Rural King's Customer Service?

To contact Rural King's Customer Service, there are several options available. One can reach out to them by calling the phone number +1 (800) 561-1752. Another option is to visit their official website and navigate to the Contact Us page. There, one can find a Contact Us Form for Online Orders. Please note that the information provided is accurate as of the latest update and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Rural King website or directly contact their customer service.

FAQ

How long has Rural King been in business?

Rural King, also known as RK Holdings, LLP, is a farm and home store based in Mattoon, Illinois, United States. The company was founded in 1960 by Kermit Speer and Keith Beaird. Since its inception, Rural King has grown significantly and now operates over 130 stores in a thirteen-state area. The company provides a broad range of necessities, essential goods, food, feed, seed, and other farm and home products. The heart of Rural King is the corporate office, distribution center, and flagship store, located in its city of origin, Mattoon, IL. The company also operates an online store, as well as offering an online gun store.

FAQ

Ruralking.com Return Policy?

Rural King offers different shipping options, depending on the size of the order and destination. Standard shipping typically takes 3-7 business days. Orders over a specific threshold might be eligible for free shipping. If a product is not as described, the sole remedy is to return it in unused condition (excluding products that are not eligible for return), in accordance with Rural King’s return policy. It is the responsibility of the customer to ascertain and obey all applicable local, state, federal, and foreign laws (including minimum age requirements). Returns can also be requested for eligible items within 30 days of the purchase date. After 30 days, purchases made from Rural King are no longer covered by the Return Policy. After this time, products are covered by their respective Manufacturer’s Warranty and in most cases, may be brought to an Authorized Service Center for repair. The customer is responsible for all return shipping costs on non-defective items. If the item qualified for Free Shipping upon return of the non-defective item the original shipping charge incurred will be deducted from the amount of the refund. To initiate the return process via shipment, customers will simply contact the Customer Service Department. The Customer Service team will then provide a Return Authorization Number.

FAQ

What is the return policy for Ruralking.com?

Rural King's return policy is designed to be as hassle-free and fair as possible. If an order arrives damaged, defective, or in need of replacement parts, the customer service team can be contacted for assistance. Returns with a receipt must be initiated within thirty (30) calendar days of the original purchase. Products eligible for return or exchange will be in like new condition, undamaged, and include all appropriate tags and/or product paperwork. Digital receipts are also accepted as a valid proof of purchase. No ID is required to process a return if a receipt is presented. If the item is eligible for return, payment will be sent in accordance with the original payment method.

For returns without a receipt, the return or exchange must be initiated within 30 calendar days of the original purchase. Products eligible must be in like new condition, undamaged, and include all appropriate tags and/or product paperwork. For all returns or exchanges without a receipt, the customer must also provide a Driver’s License or State ID. This allows the cashier to obtain the individual’s name and address for Rural King’s records where allowed by law. Rural King reserves the right to limit returns initiated without proof of purchase. Each customer is limited to $500 worth of returns or exchanges without a receipt each calendar year. After a customer reaches the $500 threshold, no returns or exchanges will be permitted unless they are accompanied by a valid proof of purchase.

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